AI Prototype
Worker and leader pathways with emotional sensing, adaptive coaching, and real-time tone adjustment
×
WorkSafe Victoria
SYSTEM BOOT | INTERNAL KICKOFF
SmartRTW
An AI-powered return-to-work engine for Victorian workers.
Funded by WorkSafe Victoria
Opposite x Murdoch University
Oct 2025 to Sep 2027
opposite × WorkSafe Victoria | Confidential
April 2026
THE PROJECT
WHAT IS
SmartRTW?
An ethical AI-powered platform supporting mentally injured employees and the leaders guiding their return to work.
Co-designed by psychologists and AI researchers. Grounded in clinical best practice, regulatory standards, and each organisation's own RTW policies.
opposite SmartRTW | WorkSafe Victoria
BRAND IDENTITY
Colour Palette | Warm Autumn Glow
PRIMARY
SIGNAL YELLOW
#FCBF49
Safety, optimism, return-to-work identity. The lead colour across all touchpoints.
ANCHOR
DEEP NAVY
#003049
Tech credibility, trust, depth. The structural backbone of the brand.
ACCENT
VIVID ORANGE
#F77F00
Opposite DNA. Energy, action, warmth. Connects the project to the consultancy.
SUPPORT
TERRACOTTA
#B85042
Softened red for wellbeing context. Empathy without alarm.
BASE
CREAM WASH
#EAE2B7
Warmth, softness, readability. Background and breathing space.
WHY THIS PALETTE? Yellow leads because it is the universal colour of safety and working life — hardwired into high-vis, caution signals, and workplace identity. Navy anchors the tech and AI dimensions. Orange carries the Opposite brand through. Terracotta replaces clinical red with something warmer, more human. Inspired by Warm Autumn Glow (Coolors).
opposite SmartRTW | WorkSafe Victoria
PLATFORM CAPABILITIES
What the Platform Does
Multi-Modal Interaction
Users interact via avatar, text-based chat, or guided buttons — ensuring accessibility across literacy and psychological readiness levels.
Managerial Dashboards
Strategic dashboards, predictive alerts, and automated summaries reduce admin burden and enable timely, empathic interventions.
RTW Knowledge Engine
Expert-curated clinical content, regulatory standards, and organisation-specific policies structured for AI delivery.
Scenario Simulation
Realistic RTW scenarios co-developed with psychologists. Workers and managers can rehearse difficult conversations safely.
Workplace Simulations
User modules model real workplace environments. Graded exposure activities help returning workers build confidence progressively.
Ethics and Safety
Ethics approvals via Murdoch University. Defined escalation protocols for AI-human handoffs. Data anonymisation throughout.
opposite SmartRTW | WorkSafe Victoria
SYSTEM ARCHITECTURE
The AI Engine
INPUTS
Research
Literature, user data, insights
Content
Frameworks, plans, policy
Decisions
Strategy, scope, direction
CLAUDE
Central BrainOUTPUTS
Miro
Systems, mapping, workshops
Canva
Design, assets, visuals
Gamma
Presentations, structured outputs
opposite SmartRTW | WorkSafe Victoria
OPERATING MODEL
Human + AI Interaction
01
FEED
Research, content, and domain expertise enter the system via structured inputs from the team.
02
PROCESS
Claude synthesises inputs, structures knowledge, and generates draft outputs across all formats.
03
OUTPUT
Deliverables flow to Miro, Canva, Gamma, and the SmartRTW platform for stakeholder use.
04
REFINE
Human review, quality assurance, and iteration feed back into the system. Continuous improvement.
opposite SmartRTW | WorkSafe Victoria
ROLES & RESPONSIBILITIES
Who Does What
Ash
Project Lead
Leads external stakeholder engagement. Owns project launch and outward delivery.
Damien
System Lead
Grabs all the parts required to build the engine. Puts together the building blocks for the internal system — manages comms, workflow, structure, team alignment and hours versus outputs.
Rahnuma
Design Systems
Templates across Canva, Miro, Gamma. Visual consistency and scalability.
Duy
Research Lead
Deep research. Feeds structured insights into the AI system.
Luke
Web Development
Builds website and digital front-end using the SmartRTW brand.
Tim
Content & Planning
Harvests project content. Designs Stakeholder, Communications and Ethics plans. Feeds structured content to AI.
opposite SmartRTW | WorkSafe Victoria
WORKFLOW PIPELINE
Input | AI | Output
INPUTS
User research & interviews
RTW literature & evidence
Scenario testing data
Stakeholder decisions
Domain expertise (SME)
Organisation RTW policies
CLAUDE
Synthesise
Structure
Generate
Structure
Generate
OUTPUTS
Miro boards & maps
Canva visuals & assets
Gamma presentations
Website content
RTW plan documentation
Platform content & logic
opposite SmartRTW | WorkSafe Victoria
PROJECT TIMELINE
9 Phases | Nov 2025 to Nov 2027
1
Feasibility & Data
Nov 2025
Feb 2026
Feb 2026
2
AI Engine & Prototype
Mar 2026
Aug 2026
Aug 2026
3
System Integration
Sep 2026
Nov 2026
Nov 2026
4
Sector Engagement
Dec 2026
Jan 2027
Jan 2027
5
Pilot Deployment
Feb 2027
May 2027
May 2027
6
Optimise & Refine
Jun
2027
2027
7
Final Deploy & Disseminate
Jul
2027
2027
8
Project Evaluation
Aug
2027
2027
9
Lessons & Closure
Oct to Nov
2027
2027
WE ARE HERE (Phase 2)
KEY MILESTONES
Concept Prototype (Jan 2026) | Ethics Approval (Jun 2026) | Platform Integration (Jul 2026) | Pilot Deploy (Dec 2026) | Final Release (May 2027) | Evaluation Report (Jul 2027)
opposite SmartRTW | WorkSafe Victoria
KEY DELIVERABLES
What We Ship
01
02
RTW Knowledge Engine
Expert-curated, evidence-based content structured for AI delivery across all user touchpoints
03
Accessible Interface
Multi-modal UI: avatar, chat, guided buttons. Designed for varied literacy and psychological readiness
04
Evaluation Toolkit
Comprehensive framework to measure impact on wellbeing, engagement, and return-to-work outcomes
05
Scale Plan
Roadmap to extend SmartRTW beyond transport and energy into healthcare, construction, and more
06
Dissemination Pack
Workshop materials, academic papers, and conference presentations for sector-wide sharing
opposite SmartRTW | WorkSafe Victoria
FIRST SPRINT
What Happens Next
DAMIEN
Set up Claude workspace, file structure, and team workflows
Week 1
ASH
Schedule stakeholder kick-off with WorkSafe and partners
Week 1
RAHNUMA
Build initial Miro, Canva, and Gamma templates using v2.0 brand
Week 1-2
DUY
Begin literature review and structure first research inputs for Claude
Week 1-2
LUKE
Scaffold project website with new brand palette
Week 2
TIM
Harvest project content; draft Stakeholder, Communications & Ethics plans
Week 2-3
opposite SmartRTW | WorkSafe Victoria
A project is now a system.
A system with an engine.
A kick off is where we start to build the engine.
ENGINE IGNITION | LET'S GO
×
WorkSafe Victoria
opposite × WorkSafe Victoria | Confidential
SmartRTW Internal Kickoff | April 2026